Return & Refund Policy

At AK Mart, customer satisfaction is important to us. If you receive a damaged, defective, incorrect, or incomplete product, we will assist you with an eligible return or replacement.

Eligible Returns

A return request may be accepted if:

• The product is damaged during transit.

• You received the wrong product.

• The product has a manufacturing defect.

• The product is missing accessories or components.

Customers should report such issues within 48 hours of receiving the order.

Return Conditions

To qualify for a return:

• The product must be unused.

• Original packaging must be intact.

• All accessories, manuals, warranty cards, and invoices should be included.

• The product should be returned in its original condition.

AK Mart reserves the right to inspect returned products before approving a refund or replacement.

Non-Returnable Items

Returns will not be accepted for:

• Products damaged due to misuse or improper handling.

• Products with missing accessories or packaging.

• Items showing signs of use.

• Products purchased under clearance, special offers, or final sale (unless damaged or defective).

• Personal care or hygiene products once opened, where applicable.

Refund Process

Once the returned product is received and inspected:

• Approved refunds will be processed to the original payment method.

• Refunds are generally completed within 5–10 business days.

• Shipping charges, if applicable, are generally non-refundable unless the error occurred on our part.

Replacement

Where applicable, AK Mart may provide a replacement instead of a refund if the same product is available.

Contact Us

For return or refund assistance:

AK Mart

Email: info@akmartindia.com

Phone: +91 99434 32121

Address:

25/1, Balasubramaniam Rd,

Saibaba Colony,

Kuppakonam Pudur,

K K Pudur,

Coimbatore,

Tamil Nadu – 641038